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COVID-19 Status Report

COVID-19 Status Report

9/30/20

As of 5 P.M. on Friday, October 2, NC will transition into "Phase 3," the final step of the three-part plan to reopen businesses and resume social activities during the pandemic.

During this final phase, large outdoor venues with seating greater than 10,000 can now operate at 7% capacity. Bars, nightclubs and dance halls can now operate outdoors only at 30% capacity or 100 customers, whichever is less. 

Music halls and venues for live performances can now operate at 30% capacity of 100 customers, whichever is less. Movie theaters can now operate at 30% capacity or 100 customers per movie screening, whichever is less. The outdoor parts of amusement parks can now operate at 30% capacity.

The North Carolina face mask mandate is still in place.

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9/04/20

We have entered "Phase 2.5" of reopening the state. During this phase, mass gatherings have increased to 25 indoors and 50 outdoors. All playgrounds are now openMuseums and aquariums are open and operating at 50% capacity. Gyms are open and operating at 30% capacity. Restaurants, shops, salons, and breweries remain open at 50% capacity. Bars, movie theaters, and indoor entertainment remain closed. 11 P.M. alcohol curfew remains until October. 

People are still required, with some exceptions, to wear face coverings while out in public when physical distancing of 6 feet is not possible. The only change is that the mandate now applies to ages 5 and up. Face coverings are still not required when exercising outdoors. 

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8/07/20

"Phase 2" of reopening the state has been extended. Restaurants, shops, salons, and breweries remain open at 50% capacity. State Parks and most trails also remain open. Restrooms and most camping facilities, with the exception of group campsites and group camps, are now open, but visitor centers remain closed. 

People are now required, with some exceptions, to wear face coverings while out in public when physical distancing of 6 feet is not possible. Face coverings are not required when exercising outdoors. 

5/22/2020

All of Greybeard's vacation homes are open for short term rentals. Restaurants, shops, and breweries are also allowed to open at 50% capacity.

 

5/20/2020

The Governor of North Carolina announced this afternoon that the state will move into "Phase 2" of re-opening on Friday, May 22nd at 5 p.m. The ban on rentals is expected to be lifted in Buncombe County for Memorial Day weekend to conform to the North Carolina executive order.

Restaurants will begin to open with some restrictions, including being allowed to open to 50% capacity. More details on what is opening during phase 2 are included at this link. Many hiking trails, state parks, the Blue Ridge Parkway are already open. 

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5/7/2020

The State of North Carolina is entering phase 1 of re-opening on May 8th and it is possible that all lodging will be open by May 22nd. 

McDowell County will allow short-term rentals at this time.  Buncombe County, which includes Asheville, Black Mountain, Montreat has a restriction on stays of less than 30 days until May 22nd. McDowell County rentals are available at any time. We are accepting bookings for all locations for stays from May 22nd and beyond, and will address any reservations made for locations in Buncombe County (Asheville, Black Mountain, Montreat areas) around May 22nd with flexibility if the county decides to extend their lodging restriction. 

Yancey county which includes towns such as Burnsville (near Mt. Mitchell) and Polk county which includes areas such as Tryon also have not renewed their lodging restriction, so our short term rentals are also available in these locations.  Henderson County and Lake Lure Rentals are also open. 

Our guest, owners, and staff safety is our number one priority. We've enhanced our cleanliness procedures in light of the novel coronavirus. Read more here

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4/24/2020

The previous "Stay at Home, Stay Safe" Order has been extended through May 8th. At this time, Greybeard Rentals is only allowed to accept rentals with stays of 30 days or more for the month of April and through May 8th. We are currently accepting shorter stays for dates after May 8th.

If you arriving for a monthly stay during the month of April and until May 8th, our county order requires that guests from outside of North Carolina must self-quarantine at the rental for the first 14 days of your stay prior to entering the community. Greybeard is happy to provide grocery delivery at no charge if this scenario applies to you and you are interested in staying for a month. If you are here on a covered essential business, the quarantine requirements does not apply. 

View monthly stay options>>

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3/31/2020

A "Stay at Home, Stay Safe" Order is currently in place for our area through April. Grocery stores are still accessible and well stocked and restaurants are offering take-out and delivery options. The spring colors are beautiful, and hiking and responsibly enjoying fresh mountain air is encouraged!  We are still accepting bookings for May, summer and beyond for 3 nights or more. 

Our current vacation continuation policy will be extended to May stays as necessary so you can have extra security when booking. New bookings in April currently require a month-long stay - and homes are offered at a great rate! If you are coming to the area for work in an "essential business," exceptions to the monthly stay requirement may apply. 

Give our team a call to discuss rental options at 855-688-9574.

Greybeard Rentals is committed to providing a clean, comfortable, and safe atmosphere where our guests can enjoy Western North Carolina’s beautiful Blue Ridge mountains. This webpage is updated regularly, but we also recommend you visit websites like The World Health Organization, The Centers for Disease Control and Prevention, and The North Carolina Department of Health and Human Services for the most updated information regarding travel. 

Our Approach

The recent outbreak of Novel Coronavirus (COVID-19) is an unprecedented situation. Greybeard Rentals is committed to remaining flexible, informed, and responsive to our guests as the situation continues to evolve. We are keeping a close eye on the situation via announcements from the CDC, WHO, and the NC Department of Health. We’re following the recommendations of these entities regarding our approach to business. 

Our Vacation Continuation Policy

Sometimes the unexpected happens. That’s why we have implemented our Vacation Continuation Policy. This policy reflects the unpredictable state of the COVID-19 situation and allows our guests to continue planning their vacations with peace of mind.

How is the Vacation Continuation Policy different from Greybeard Rentals’ usual Rental Policy?

Under our new Vacation Continuation Policy, reservations arriving between now and May 31, 2020, may be “continued” or “suspended” without penalty or additional cost to you. Cancellation or “Suspension” inquiries for stays between March 13-May 31 will be permitted to change their stay dates for later in the 2020 calendar year for the following months (excluding holiday dates): May, September, November, and December as well as January-May 31, 2021. Other dates may be selected but may include higher rates in which the guest will be expected to pay the difference.

This temporary cancellation or suspension means that the payments you made will be held as a credit toward a future reservation in the same vacation rental for any available dates in the months listed above. 

We highly recommend this option if you aren’t sure when you will be able to continue your reservation. 

What does it mean to “Continue” my reservation?

There are two ways to continue your reservation:

  1. Keep your reservation as is and stay for the dates you’ve already booked
  2. Reschedule your stay dates for another time in May, September, November, or December 2020 or January-April 2021 (excluding holidays)  with the same vacation rental. 

What else do I need to know about the Vacation Continuation Policy?

If you opt to cancel your reservation entirely, our standard cancellation policy would apply. 

If the new booking exceeds the cost of the prior booking, the guest is responsible for paying the difference. The normal rental policies will apply to all rescheduled reservations at the time the reservation is changed. At this time, the normal rental policies remain in effect for reservations arriving June 1, 2020, or later.

For additional information, please contact Greybeard Rentals directly at 855-688-9574. Our main office is open daily from 9:00 a.m. to 5:00 p.m. EDT to assist you. Please note that wait times might be longer than usual due to increased call volumes related to COVID-19 inquiries. We appreciate your patience.

What is Greybeard Rentals doing to keep its guests safe?

Greybeard Rentals’ standard cleaning procedures have always been above CDC recommendations. All vacation rentals are thoroughly and professionally cleaned between each stay. All linens are replaced, and at this time, our housekeeping staff is taking additional precautions to keep guests safe-including an emphasis on sterilizing high-touch surfaces. During this time, our housekeeping staff is utilizing hospital-grade disinfectant.  As always, vacation rental accommodations are only released for guest check-ins after a rigorous inspection process.

Learn more about our Commitment to Excellence Amid COVID-19.

Effects in Our Area

For live, interactive status updates and areas affected in North Carolina, please visit this website. For questions about your upcoming travel to Montreat for summer conference sessions, you can find the most up-to-date information here.  

Impact on Travel

For more information, visit the CDC’s Travel Health Notices web page.  

If my reservation is not eligible under the “Vacation Continuation” Policy, am I covered by Travel Insurance?

If you are concerned about coverage for a specific scenario or need more information, please contact Red Sky Travel Insurance at 866-549-5283 or visit their website.

In these challenging times, everyone on the Greybeard Rentals team appreciates your patience and trust. Rest assured that we intend on maintaining your confidence and exceeding your expectations while emphasizing a focus on the needs, health, and safety of our current and future guests.