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Christmas Tree Cabin

5.0000
5.0 (38 Reviews)
3 Bedrooms
3 Baths
6 Guests
Old Fort to Marion
people have considered this property in the last 24 hours.
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Featured Amenities

  • Game Room
  • King Bed
  • Mountain View
  • Pet Friendly
  • Private/Secluded
  • Wifi

Cancellation Policy

  • Relaxed Policy 100% refund 14 days before check-in; 50% refund 7-14 days before check-in.

Description

Bedroom 1 Lower level
1 King
Bedroom 2 Main level
1 Double
Bedroom 3 Upper level with en suite
1 California
Tucked into a wildlife preserve atop Gateway Mountain, Christmas Tree Cabin earns its name—surrounded by evergreens, long-range views of Mount Mitchell, and the kind of stillness that makes you forget your phone exists. A quintessential log cabin with three levels of living space, three outdoor decks, a wood-burning stove, and a dedicated game room, it's equally suited for a family Thanksgiving, a friends' retreat, or a couple looking to disappear into the mountains for a week.

The Space
The main level centers on a great room with vaulted ceilings, a wood-burning stove, and a Smart TV with Roku and YouTube TV. A full kitchen opens to a dining area, and a main-level bedroom with a full bed and shared bath rounds out the floor. Step through the screened porch (complete with a swing) and onto the back deck, where bistro and lounge seating face an unobstructed view of the Blue Ridge Mountains. Watch the sun rise over the mountains in the morning and linger in the evening for excellent stargazing. 
Upstairs, the primary king bedroom feels like a treetop retreat, with its own Smart TV and a private en-suite featuring a soaking tub and walk-in shower. The loft sitting area, just outside the bedroom, is a quiet perch for afternoon reading or lively conversations over cocktails.
The lower level offers a second king bedroom, a den with a Smart TV, a full bath with a walk-in shower, and a laundry room. It functions well as a private suite for a second couple or older kids.
Above the detached garage, the game loft is a highlight for groups: air hockey, foosball, ping pong, and a Smart TV make it the kind of space that fills itself.

Outdoors
Three decks — including two covered — give everyone a place to land. The screened porch is a favorite for rainy days and morning coffee alike. Wildlife is also abundant: past guests have spotted wild turkeys, deer, black bears, and hummingbirds right from the deck!
The Gateway Mountain Community offers a community waterfall (Standing Rock Falls, a 60-foot cascade adjacent to the community park) and hiking trails, all of which are walkable from the cabin.

The Location
Christmas Tree Cabin sits about 25 minutes from downtown Old Fort, 40 minutes from Black Mountain, and roughly an hour from Asheville. Catawba Falls, Andrews Geyser, and Lake Lure are all within a 35-minute drive.

Winter travel note: December through March, AWD or 4WD is strongly recommended due to steep roads and possible ice. GPS can be unreliable, but our team at Greybeard will provide driving directions from our Old Fort office, where gate card pickup is required. 

Community guidelines: No trailers, RVs, or boats permitted in the Gateway Mountain Community, and no parking is allowed on roads or near gate entrances. 

Pet policy: Dogs welcome (max 2, $100/pet fee). A kennel is provided and required when pets are unattended.

Amenities

Amenities

  • Air Conditioning
  • Dryer
  • DVD player
  • Fireplace
  • Game room
  • Heating
  • Internet
  • Iron
  • Iron Board
  • Jacuzzi or Soaking Tub
  • King Bed
  • Linens provided
  • Mountain View
  • Private Entrance
  • Secluded Asheville Rentals
  • Smoke Detector
  • Television
  • Towels provided
  • Washer
  • Wifi
  • Wood Stove

Suitability

  • Air Conditioning
  • Children Welcome
  • Cleaning Disinfection
  • Decked area
  • Enhanced Cleaning Practices
  • Fireplace
  • Free Parking
  • Gated Community
  • High-touch surfaces cleaned with disinfectant
  • Pets allowed
  • Smoking Not Allowed

Kitchen and Dining

  • Coffee Maker
  • Cooking Basics
  • Dining Area
  • Dishes Utensils
  • Dishwasher
  • Fridge
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stove
  • Toaster

Outdoor Living

  • Deck Patio Uncovered
  • Grill

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

Get Directions

Reviews

Excellent (5)

Sent on 2026-01-02 by Shelley
Overall
5
We enjoyed our stay. The cabin was beautiful and comfortable. The views, nature, and peace and quiet were wonderful.

Manager's Response

Shelley, thank you for sharing your experience at Christmas Tree Cabin! We’re so glad you enjoyed your stay and found the cabin beautiful and comfortable. It’s wonderful to hear that the views and peaceful setting made your time in the mountains special. We’d love to welcome you back for another relaxing getaway soon!

Spacious cabin with lovely view

Sent on 2024-07-27 by Teresa
Overall
5
We loved the cabin and the setting. There were an abundance of amenities. This was a great base to get to many other places in the vicinity. You were very helpful when the Internet conked out. There are 2 things we would mention. Your instructions are pretty thorough, but it would be nice to have some kind of help with the washing machine. Also we could not get the key to the small garage door to work. Thanks for a lovely week.

Manager's Response

Teresa, we're glad you enjoyed your time at Christmas Tree Cabin and that you loved the home's numerous amenities! We're also pleased to hear that our team was helpful when issues arose during your stay, and we appreciate your helpful feedback and recommendations. We can't thank you enough for your review, and we look forward to your return!

Great Rental for a week in Asheville!

Sent on 2024-07-07 by Scott
Overall
5
My family stayed in Christmas Tree Cabin and it was a great week. The house itself is very well appointed and comfortable, with quite a view from the back deck and picture windows. One thing to beware of, the gated community where the house is located is very steep and might be difficult in the winter without a 4x4 or all wheel drive vehicle. Other than that, the house is amazing.

Manager's Response

Thanks so much for the feedback, Scott. I'm glad to hear you and your family had a nice time at Christmas Tree Cabin! We appreciate it!

Fantastic Cabin!

Sent on 2023-11-28 by Karen
Overall
5
What a great mountain cabin! We met our kids there for Thanksgiving. Views are amazing. Very nice community. The cabin is well stocked with everything you need if you want to stay in and cook your meals. About 1/2 hr drive to Lake Lure area and Black Mountain for hiking adventures. We enjoyed the ping pong tables and corn hole boards. One of our favorite getaway! We'd definitely come back!

Manager's Response

Great! I'm glad you enjoyed the Thanksgiving stay with your children and that Christmas Tree Cabin worked out well for you!

Excellent (5)

Sent on 2023-10-18 by Vincent
Overall
5
fantastic 1 the view, 2 the mountain roads 3 fishing 4 having my wife alone, for the first time since our wedding day 14 years ago, her son Paul will be with us forever. He is an Florida sate special Olympian champion in four sports.

Manager's Response

Thank you for sharing -- what great accomplishments by Paul. So glad to hear you were also able to have some time away -- sounds like a relaxing visit!

Christmas Tree Cabin

Sent on 2022-08-04 by Gregory E.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
We had a great weekend. The Christmas Tree Cabin met and exceeded our expectations. It has an incredible view.

Everything

Sent on 2022-07-08 by Joseph B.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
Everything except for water pressure.

Beautiful Property!

Sent on 2022-02-24 by Marie M.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The house is so lovely and easily accessible. We greatly enjoyed our stay!

Christmas getaway

Sent on 2022-01-17 by Kelly O.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
Everything about this stay was simply perfect. The views and the covered enclosed porch was a bonus for our dogs. The furniture in all areas were very comfortable and inviting. The kitchen was very well stocked with everything we needed.

Wonderful Thanksgiving Family Time

Sent on 2021-11-27 by Henry S.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
We felt so fortunate to have such a beautiful cabin with spectacular mountain views for a special family gathering. The cabin is beautifully furnished with a well equipped kitchen. Especially intriguing were the old photos which gave the cabin such a family feel. When the heat stopped working, Greybeard had a repair service out within two hours. The hiking trails and waterfalls in the community provide such a bonus. The location is convenient to other hiking areas as well as Asheville and Black Mountain. It was a spectacular week. Thank you for sharing this beautiful place

beautiful views

Sent on 2021-10-25 by LINDA A.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
beautiful cabin ; beautiful views; beautiful weather. what more could you ask for

Christmas tree Cabin

Sent on 2021-04-12 by Adam V.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The house was amazing, and we all enjoyed the views from the deck. Everything about our stay was great!

Christmas Tree Cabin

Sent on 2020-12-15 by Deborah H.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The spaciousness of the cabin, comfortable beds and sofas, and the view of the mountains.
3 bathrooms was great! Especially with the COVID.

Great time at Christmas Tree Cabin

Sent on 2020-12-01 by Sara N.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The location was perfect for a quiet getaway. Loved the cabin and how clean and well-stocked it was. We felt very much at home and would go back in a heartbeat. This might be our new Thanksgiving tradition!

Three days retreat

Sent on 2020-11-17 by Dorothy B.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
Peace and quiet,

DID NOT WANT TO LEAVE

Sent on 2020-10-06 by PEARL B.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
Everthing. The cabin was very clean. The view was breath taking. The rental company very nice to deal with. Everthing was great

Christmas Tree Cabin Vacation

Sent on 2020-08-22 by Kim R.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
We could not have asked for a better setting for our mountain vacation. The view from Christmas Tree Cabin was spectacular! The roads can be steep and windy in places in Gateway Mountain but we were prepared for that based on other reviews. We have a AWD Subaru but my daughter and son-law just put their truck into low gear and it was fine. The house was clean and felt homey with plenty of room for the 6 of us. We definitely used the game room in the garage and it was a good place to store our garbage bags until we could take them to the transfer station on bat cave road. We would rent Christmas Tree Cabin again and use Greybeard Rentals!

Spectacular View

Sent on 2020-07-11 by Beth S.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The house was beautiful, comfortable, and had a view we enjoyed all week. We toured Black Mountain, Asheville, and Great Smoky National Park.

Perfect Vacation

Sent on 2020-07-06 by John D.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The relaxing location.

Christmas Tree Cabin

Sent on 2020-06-20 by Sheri C.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
4
How would you rate the cleanliness of your home?
4
How would you rate the reservations process
5
Would you recommend this property to a friend?
The cabin was beautiful and it was nice to be back in the Hendersonville/Ashville region after 10 years. I also love to cook and given the cabin's location I cooked almost every night. It was fantastic to have such a well stocked kitchen in terms of pots, pans, and kitchen utensils.

Beautiful house with beautiful views!!!

Sent on 2020-05-31 by Melissa M.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
This house was amazing. The most beautiful views, extremely spacious, beautiful wrap around deck, the pool table and ping pong table in the garage were a huge plus. Humming birds were adorable. Ashville is not far and is a super cute town with great restaurants. We enjoyed our stay😊

Great Christmas!

Sent on 2019-12-31 by Riano L.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
4
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
Loved the house, had everything we needed! Comfortable and warm, loved the Buck stove. We cooked, played games and enjoyed a new Christmas tradition!

Christmas Tree Cabin

Sent on 2019-09-30 by Joshua S.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
The cabin was very clean and accommodating. We also loved the spectacular views from the back deck!

Lovely Log Cabin in Blue Ridge Mountains

Sent on 2019-08-06 by Jack H.
Overall
5
Were you satisfied with the property's general condition?
5
Were you happy with the property's location? (convenience, safety, view, etc.)
5
How would you rate the cleanliness of your home?
5
How would you rate the reservations process
5
Would you recommend this property to a friend?
We loved the log cabin, the scenic view of the Blue Ridge Mountains, the cool nighttime temperatures, and the proximity to Lake James.

Beautiful Views!

Sent on 2018-11-14 by Recent Guest, Saint Petersburg, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We came here in the month of October and had a wonderful time. The cabin was very clean and the views were beautiful. The cabin came supplied with DVDS and games for the kids, to include a game console. I liked that there was an additional entertaining area in the basement so the kids and adults could each have their own space.I also liked having the convenience of a washer and dryer for the days we did a little hiking. Everyone in our party said they would definitely return to this cabin.
The only downside was the steep hill right before you reach the cabin. Luckily there is not snow in the month of October, but if you were to come here during the winter months I would definitely only come in a 4x4.
Asheville is a 25-30 minute drive, but there are waterfalls only a few minutes down the road.

Manager's Response

I'm glad you enjoyed your stay at Christmas Tree Cabin!

Amazing highly recommended log home great for a getaway

Sent on 2018-11-07 by Recent Guest, Wheaton, IL United States
Overall
5
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
5
Make sure to pack in the groceries to this amazing mountaintop home! We had a hard time leaving each day to hike the surrounding trails. Beautiful, peaceful place.

Manager's Response

I'm so glad you enjoyed Christmas Tree Cabin. Come back again soon!

Christmas in July

Sent on 2018-08-03 by Joan W., Pasadena, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family had the most wonderful time on our Vacation to the Christmas Tree cabin. Graybeard was very accommodating when we had questions. The cabin was superbly clean when we arrived and was equipped with anything you could possibly need. The kitchen was probably better equipped than my own and I was surprised to find every utensil I needed when cooking. The setting was so serene and peaceful. What a treat to look over at the mountains in the distance upon waking and in the evenings. On a rainy day there was air hockey, table tennis, corn hole in the garage, as well as any game of movie you could think of in the cabin. My treat was to sit on the swing in the screened in porch and listen to the sounds. Each day was an excursion, to Chimney Rock, Lake Lure, mining at Emerald City, Mt. Mitchell, Smokey mountains, ziplining and tubing, several trips into Asheville, guided fly fishing, eating at the Tupelo Honey cafe, and tacos you would not believe at White Duck Tacos. The whole family commented on their joy of not having a neighbor or someone close by..the serenity was fantastic. Almost every day in the 2 weeks we were there, we found a turtle we named Turt Reynolds, living under the bush by the steps leading into the home. The beds were extremely comfortable, linens clean, kitchen immaculate and there was a pumpkin bread on the counter to welcome us when we arrived. At night it was surprising to hear the woods around come alive with the sounds of nature. This was a vacation that we will treasure and if I could live there I would be in heaven. When we left one of the granddaughters had to say goodbye to everything with an air hug..the cabin, garage, our turtle, games, scenery, porch. Would I recommend this a second. The trip down the mountain seemed long the first time we drove, but it seemed to get shorter each time we left or came home and we saw wild turkeys, a bear and deer on the way. We hope other visitors love this home as much as we did.

Manager's Response

I'm glad you were pleased with your time at Christmas Tree Cabin and found it well-stocked for cooking. Sounds like you made some great memories, turtle and all. Come back and stay with us again soon!

Breathtaking views

Sent on 2018-07-10 by Kendra D., Chesterfield, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We had a great vacation from the moment we got there. The house sits atop the mountain which gives you a breathtaking view of both the sunrise and sunset. We loved it!!!!

Manager's Response

Excellent! Great to hear this.

Great cabin!! Would highly recommend!

Sent on 2018-06-20 by Recent Guest, Clermont, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We fell in love the minute we walked onto the property! The view was spectacular, and the cabin was clean and neat with all the amenities we needed to make the stay wonderful! While in the area, we visited the Biltmore Estates , Grandfather Mountain, and took hikes to Catawba Falls and Linville Falls. The falls were absolutely breathtaking!! Greybeard Rentals provided excellent customer service, and we would definitely recommend this cabin to anyone!!

Manager's Response

I'm so glad you were able to visit so many area highlights and had a great stay at Christmas Tree Cabin. Thanks for the compliments of our service!

Beautiful and peaceful

Sent on 2018-06-04 by Recent Guest, Elizabethtown, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
This was a beautiful home. It had everything we needed for a relaxing and fun week. The views are great and sitting on the deck looking out at the mountains and listening to the birds was so peaceful.

Manager's Response

That does sound like a peaceful time at Christmas Tree Cabin! I'm glad you enjoyed the week there. Thanks for staying with Greybeard Rentals.

Beautiful

Sent on 2017-11-26 by Recent Guest, Mooresville, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
The cabin was quiet and beautiful. With stunning views of the mountains during the day and beautiful star gazing at night.

Manager's Response

Sounds like a great time. Thank you for your feedback and for staying with us at Christmas Tree Cabin! - Greybeard Rentals

Great Retreat

Sent on 2017-11-14 by Recent Guest, East Bend, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
A beautiful place to relax.

Manager's Response

Great. Thank you for this feedback! I'm glad you found some relaxation.

Our experience in the clouds

Sent on 2017-11-08 by Donetta L., Flowery Branch, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We could not have asked for a more beautiful cabin or location! The cabin was clean, the pillows were like laying on the clouds. Christmas Tree cabin is a perfect name we were surrounded by them. We had 3 levels for our privacy and a game room in the garage as not to disturb anyone if you wanted to get a little noisy. We went at the beginning of Nov. and experienced fog over the weekend but that did not stop us from enjoying the experience of great friends and fellowship. We stocked up on food so we did not have to travel back down the mountain. We had an awesome time and have already recommended Greybeard to our friends and family. Ashley was a great help in assisting us with questions we had. The Greybeard team as a whole were phenomenal, from making the reservation to exiting from our stay! Thank you Greybeard for
an awesome experience! Lewis family and friends.

Manager's Response

Wonderful! I'm glad you were comfortable at Christmas Tree Cabin. Thank you for kind compliments of our service at Greybeard! Ashley is great!

Savannah, GA Guests

Sent on 2017-10-13 by Recent Guest, Savannah, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Very nice! Cabin was perfect!!

Manager's Response

Great! Thanks for making the trek from Savannah, and I'm glad you found the stay enjoyable! -Greybeard Rentals

Prepare to Relax

Sent on 2017-10-08 by RL H., Tallebast, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Taking an interestingly comfortable drive up the mountain to this rental, you find a peaceful easy feeling and forgetting about the what you may have left behind.
I can only hope this place doesnt get popular

Manager's Response

Sounds wonderful! Thanks for your review. - Greybeard Rentals

Christmas Tree Cabin

Sent on 2017-09-20 by Brian M., Summerville, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved Christmas Tree Cabin and the surrounding area. It was peaceful and tranquil. Beautiful cabin. Easily accessible to Asheville and Hendersonville Apple Festival.

Manager's Response

Wonderful! I'm glad you enjoyed your stay with us at Christmas Tree Cabin. -Greybeard Rentals

Great Cabin!

Sent on 2017-09-13 by Recent Guest, Pikeville, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin is very nice with a wonderful view. It was very clean. A wonderful place to stay! Not too far from Asheville and very private. Loved it.

Manager's Response

Wonderful! Thanks for the feedback on your stay at Christmas Tree Cabin. - Greybeard Rentals team

Beautiful propriety at the top of the mountain

Sent on 2017-08-01 by yannick s., lawrenceville, GA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Beautiful propriety with lot of space in a seclude area. Perfect for a quite stay. Near lot of activities for the day. Our 6 and 8 years kids LOVED it!

Manager's Response

Very good to hear this. I'm glad you and your children enjoyed and your time at Christmas Tree Cabin! Thank you for your feedback. - Greybeard Rentals team

FAQs

WHERE IS THIS HOUSE LOCATED?

Christmas Tree Cabin is located in Old Fort. This home is approximately 30 minutes to Black Mountain and Marion, and approximately 45 minutes to Asheville. Click on the location tab above to locate this house on a map.

WHAT IS YOUR REFUND/CANCELLATION POLICY?

This property offers a flexible cancellation policy that differs from the standard cancellation policy. The policy for this home is the moderate policy. The terms of the policy are as stated: Bookings canceled at least 30 days before the start of the stay will receive 100% refund. Bookings canceled at least 14 days before the start of the stay will receive 50% refund.

WHAT IS YOUR PET POLICY AND FEE?

Christmas Tree Cabin is specified as "pet friendly" and dogs are allowed. Unfortunately, due to common allergy problems we cannot allow cats. For the privilege of bringing your dog, there is a minimum charge of $100 nonrefundable fee per pet. A maximum of two dogs are allowed unless you have received special permission from the property manager or homeowner. Any damage that may be caused by your pet during your stay will be paid for out of your security deposit or charged to the credit card we have on file. There is a county-wide leash law in place. When taking your dog outside of a gated area, please ensure that they are on a leash.

WHAT ARE CHECK-IN/CHECK OUT TIMES?

Check-in time is 4pm and check out time is 10am. It is important that we adhere to these times, because there is a chance that someone else will be checking out/in before or after you and we need sufficient time to ready the house for the next renter. If you wish to check-in early, there is a $50 early check-in fee that can be added on to your reservation. Early check-in is only available if someone is not checking out on the morning of your arrival.

WHERE DO WE CHECK-IN/PICK UP KEYS?

Christmas Tree Cabin is located in a gated community. You must go to our Old Fort Office at 243 Catawba Ave S to pick up your gate card. Driving directions to our Old Fort Office, along with access instructions will be sent out via email. Once you have picked up your gate card, you can proceed to the house. Please do not rely on GPS. We will provide you with driving directions to Christmas Tree Cabin from our Old Fort Office. Included in the driving directions, will be instructions on how to access the house.

WHAT IF THERE IS AN EMERGENCY DURING OUR STAY?

If you are having a medical emergency, dial 911 from the phone in your rental home or cell phone.

We hope that your stay in the area will be relaxing and without incident, but should you need to get in touch with Greybeard, we have someone on call 24 hours a day. Just call our office at 828-669-1072 and select option 1, which will forward to the cell phone of the person on call. Please do not hesitate to call us if something needs immediate attention, but if your question or concern can wait, we ask that you call the office during normal office hours.

WILL THERE BE FIREWOOD AT THE HOUSE?

Firewood is not supplied by Greybeard. Some houses will have a small supply of firewood for renter use; however, it is best to purchase your own small bundle of wood or Duraflame pressed logs at the local grocery store.

Cutting branches, limbs or trees on the property is strictly prohibited. You can use limbs found on the ground. Absolutely NO fires are permitted outside unless the property is fitted with a fire ring/fire pit. You cannot bring your own portable fire pit. 

IS WIFI SERVICE INCLUDED WITH MY RENTAL RESERVATION? WILL I HAVE CELL PHONE SERVICE AT MY RENTAL?

Wifi is available at Christmas Tree Cabin. Please note that Greybeard Rentals does not guarantee internet connectivity or speed. Each individual homeowner contracts directly with an internet service provider, and due to a variety of reasons, Greybeard does not guarantee service. Our Black Mountain and Asheville offices have wifi service available if needed.

Cell phone service is not guaranteed. You may check with your service provider to see if service is available.

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