11 Jun 2011
TripAdvisor, through FlipKey, has recognized Greybeard’s management of Asheville rental cabins with its annual award of excellence. The award is given to “folks who go above and beyond within the vacation rental industry,” according to the citation. Based on guests’ surveys, the award recognizes deserving companies with its “rated excellent award.”
In 2010, Greybeard’s guests completed satisfaction surveys after their stays, and 99% of the respondents rated Greybeard as a rental company they would use again and recommend to their friends. At Greybeard, we take great pride in our customer service. In the competitive Asheville rental cabin market, Greybeard recognizes that its guests have numerous options for renting, and we want to be sure that each customer has the best vacation possible.Fresh Bread Says Welcome
When we began the company 12 years ago, we made a commitment to personal customer attention. We use as our criteria what we would want ourselves if we were going on a vacation. Our guest services division, similar to a hotel’s concierge service, makes golf tee times, arranges for high-paced adventures like white water rafting, and provides holiday meal delivery when requested…all to make our guests’ stays as simple and restful as possible. As an example, each of Greybeard’s Asheville rental cabins is stocked with a loaf of fresh-baked bread from the local bakery, just a simple way to welcome our guests to their vacation home.
For more information about our services and see our home listings, please contact Greybeard.